Privacy Policy
for the Avatly mobile application

Privacy Policy – Avatly

Last updated: November 24, 2025

1. Introduction

This Privacy Policy describes how the mobile application Avatly (“the App”) handles user data. The App is developed and published by Enterfam (“we”, “our”, “the Company”).

We respect your privacy and are committed to protecting it. This document explains what information we collect, how it is used, and what rights you have. Avatly is designed to operate without collecting personal information from users and without requiring any form of account or registration.

2. Data We Do Not Collect

Avatly does NOT collect, store, or process any of the following categories of data:

  • Personal data (name, email address, phone number)
  • Contact information
  • Location data
  • Photos, videos, files, or other media stored on the device
  • Payment or financial information
  • Messages or communication content
  • Health or fitness data
  • Contacts or calendar data
  • Device identifiers used for advertising
  • Any other personally identifiable information (PII)

The App also does not use advertising services and does not share data with advertising partners.

3. Data We Collect Automatically

To ensure the stability and proper functioning of the App, we may collect limited technical data that is non-personal and cannot be used to identify you.

3.1. Diagnostic Data

The App and the underlying game engine (Unreal Engine) may automatically collect:

  • Crash reports
  • Error logs
  • Technical performance metrics
  • Device model and operating system version (non-identifiable)

This information is collected solely for debugging and improving app performance.

3.2. Device Information

Certain basic device information may be collected automatically by the operating system or Google Play, such as:

  • Device type (for example, brand and model)
  • Operating system version (for example, Android 13)
  • Anonymous usage statistics

This data is anonymized and used only in aggregated form. It cannot be used to identify you.

4. How We Use the Data

Automatically collected technical data may be used for the following purposes:

  • Improving the App’s performance and stability
  • Identifying and fixing bugs or crashes
  • Ensuring compatibility with different devices and Android versions
  • Monitoring technical issues and trends

We do not use the data for marketing, profiling, or advertising.

5. Data Sharing

We do not share, sell, or otherwise disclose any data to third parties for marketing or advertising purposes.

However, the following service providers may process anonymized technical data as part of the normal operation of the App:

5.1. Google Play Services

Used for app distribution, crash reporting, and technical diagnostics as provided by Google Play and related services.

5.2. Unreal Engine (Epic Games)

The game engine used by the App may receive anonymized crash and diagnostic data to help improve engine stability and performance.

These providers operate under their own privacy policies and comply with applicable data protection regulations.

6. Children’s Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal data to us, please contact us and we will take steps to remove such information.

7. Data Security

We implement reasonable technical and organizational measures to protect the App and any data processed through it. As we do not store personal data, the risk to your privacy is minimal. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Because we do not collect or store personal information, there is no personal data for you to access, correct, delete, or export. If you have any questions about diagnostic data or privacy in general, you can contact us using the details provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the App or in legal requirements. Any updates will be published on this page with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically.

10. Contact

If you have any questions or concerns about this Privacy Policy or the App, please contact us:

Enterfam
Email: [email protected]
Website: https://enterfam.com